Shipping, Cancellations and Returns Information

Shipping Rates


All orders placed in the United States:

Standard USPS Mail or FedEx with delivery within 2-3 business days to most locations.

Total order shipping price $0.00-$49.99=$4.99 Shipping

All orders over $50.00 Ship FREE!

All Other Counties:

Shipping is with either USPS or FedEx depending on order amount.
Orders Between $0 and $24.99 – $15
Orders Between $25 and $49.99 – $20
Orders Between $50 and $149.99 – $30
Orders Between $150 and $249.99 – $50
Orders Between $250 and $499.99 $60
Orders Between $500 and $999.99 $75
Orders Over $1000 – FREE

 

Carriers

  • Our suppliers will choose the carrier based on how fast we can ship the order to your address.
  • Most orders will be shipped via USPS based on quicker transit times and shipment weight.
  • Larger shipments are generally sent via UPS Ground.

 

International

  • Currently The Finishing Touch Pet Boutique ships to a number of different countries.
  •  Please view our checkout to see if your country is on our list.
  • If you are ordering outside the US please allow additional time for your order to get through customs.
  •  The Finishing Touch Pet Boutique is not responsible for any taxes or dues that may be associated with the shipment.

 

APO/FPO

  • The Finishing Touch Pet Boutique will ship to most Armed Forces addresses.
  • These shipments are always sent USPS, and cannot be shipped by Express mail.
  • The Finishing Touch Pet Boutique has no control over transit times for these orders due to their customs and military mail procedures.

 

Tracking

  •  The Finishing Touch Pet Boutique sends all shipments out with a tracking and/or delivery confirmation number. Please check your email for this information.
  •  The Finishing Touch Pet Boutique does not claim any responsibility for lost or stolen packages. Once the carrier shows a package has been delivered, complaints should be directed to the carrier. Please reference the tracking number that was emailed to you in your shipment confirmation.USPS – 1.800.ASKUSPSUPS – 1.800.PICKUPS

 

Cancellations and Returns

Cancellations are allowed before order ships.

Returns are allowed only for manufacturer’s defects. If you receive a defected item ship it back using the return address on the package. Allow up to 10 business days for a full refund.

 

The Finishing Touch Pet Boutique is always available to help you with your shipping options.

Email: sales@petboutique.thewellgroomedpet.com